There are many variables that a windshield may encounter before and after the service is completed as windshields never stop expanding and contracting with heat and cold or flexing in wind and / or driving conditions. If a repaired chip or crack does not hold or prevent further damage to the windshield, it is likely a cause of one of these variables.
In the rare instance that a repaired chip or crack extends further, we have our Lifetime Warranty in place to provide a re-repair whenever possible at no charge. If this is determined by one of our technicians to not be possible, we will issue a full refund of the value of the chip repairs that did not hold (due to their unpredictable nature- crack repairs are excluded from refunds).
If you are concerned about any of your repairs, please visit one of our Orange Tents for a free assessment.
The Lifetime Warranty still applies on previously repaired chips or cracks even when your Repair Plan has expired.